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Our Story

Bath Fitter beginnings

Turning dreams into reality

Get to know the Bath Fitter story and see how after 35 years of helping people transform their bathrooms, we're more committed than ever to doing things the right way.

The Bath Fitter Story

“Thirty years ago, we were only about 10 people. Today, we’re thousands. That’s a big gap, but one thing that never changed is the passion...And when people purchase a Bath Fitter product, they buy more than just a piece of acrylic, they buy something made with the hearts of everyone involved in the process.”

- Steven Trottier, Bath Fitter employee since 1989

There's a motto we live by at Bath Fitter: don't be right, get it right. It embodies the spirit of continual improvement, helping ourselves and the world become a better place every day by recognizing problems and finding solutions.

That spirit comes from the top, Bath Fitter founders and brothers Brian, Wayne and Glenn Cotton. They took a simple idea - that there should be an easier and more reliable way to remodel your bathroom than the demolition they were stuck with in the 80's - invested lots of hard work and turned it into a thriving international company. First, they saw that commercial properties, like hotels, were running into big problems renovating their old bathrooms. Demolition cost the businesses so much time and money and contractors could be fickle. Bath Fitter provided the solution, letting commercial spaces give their patrons the luxurious tubs and showers hotels are famous for, and get back to business sooner.

But the Cotton brothers believe home owners deserve the same sparkling baths as 5-star hotels, without the extensive and extended demolition that can seriously inconvenience home life. So they quickly expanded their offerings for residential homes. For more than 35 years, Bath Fitter has worked to perfect that process to bring everyone a better bath that takes into account real people's needs. That's why Bath Fitter tubs and showers are made of high-gloss acrylic that wipes clean easily, and they are installed in one day for ultimate convenience. We still work every single day to be better and to continually improve our products and our customers' lives.

That's the Bath Fitter promise — the spirit of continual improvement guides us as we look forward to a long future of serving our communities and getting it right.

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A lot of hard work is done behind the scenes to craft perfect tubs and shower solutions. Discover what makes Bath Fitter the simplest way to remodel your bathroom.

Our Mission & Vision

    Our Mission & Vision

    Mission: To make people smile every time they see their bath.

    Vision: To be a great company to work for and do business with.

    “The spirit of the entire Bath Fitter network is ‘we will get it done, no matter how difficult, and we will continue to move forward and grow.’”

    - Bob Jackson, one of the first Bath Fitter employees.

    Teamwork

    Our Employees

    “Bath Fitter people never get complacent. They never feel satisfied with the success of yesterday.” - Mike Prochaska, Bath Fitter employee for over 20 years

    Our employees make Bath Fitter who we are. Each person is a reflection of our whole: our guiding star to keep going until we get it right, and to do right by everyone we interact with. We want you to be proud of your bath remodel, and that means we have to have pride in our work.

    We strive to foster these values in every single employee:
    Pride | Respect | Trust | Teamwork | Resourceful | Positive attitude | Customer-focused | Results-oriented

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A Better World

    A Better World

    Community involvement is woven into Bath Fitter's DNA, starting from the early years when the company first began expanding to new neighborhoods.

    Mike Zumbrunnen, VP of Manufacturing Operations, remembers one of his first projects, opening a bigger manufacturing plant in a new city in Tennessee, “We were new to the area and we wanted to start off on the right foot and be an extraordinary corporate neighbor. We knew if we invested into the community, they would invest in us.”

    That dedication to being a good neighbor guides every single Bath Fitter location, from working with Habitat for Humanity to make sure everyone has a home that will bring a smile to their face, to giving free easy-access shower solutions to local community members with disabilities. We see a problem, we want to solve it — that's just what Bath Fitter does.

Ready To Speak With A Bath Fitter Expert?

Book A FREE consultation by calling us at 1 (800) 892-2847 or by using the link below to Book a preferred date and time!

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